“Dr. Deming’s philosophy was summarized by some of his Japanese proponents in the 1970s with the following ‘a’-versus-‘b’ comparison:
(a) When people and organizations focus primarily on quality, defined by the following ratio [quality=(results+of+work+efforts)/total costs], quality tends to increase and costs fall over time.
(b) However, when people and organizations focus primarily on costs, costs tend to rise and quality declines over time.”
— http://en.wikipedia.org/wiki/W._Edwards_Deming
Ajudes contractació joves #Barcelona
L’excusa dels desenvolupadors
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“Design drives innovation; innovation powers brand; brand builds loyalty; and loyalty sustains profits. If you want long-term profits, start with design. I believe that design is a powerful business tool and my career has been based on helping companies leverage the power of design to build successful brands from the inside out.” — Design is transformation. Marty Neumeier, Director of Transformation
Enable failure, avoid mistakes
Why Brands Like Netflix, BP, And Goldman Sachs Should Avoid Facebook’s Timeline | Fast Company
Utilitat propaganda electoral: llar de foc
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Online shoppers will typically give up trying to make a purchase after four minutes if they have not been able to get through the retailer’s security checks, a new study has found. Research for Experian revealed that 44% of people had abandoned an online shopping transaction because the checks were taking too long and 43% turned to a competitor after becoming frustrated with lengthy procedures. Impatience was found to be greatest in the online gaming sector, when people will try to make a purchase for an average of three minutes before abandoning it.L’analítica web et pot donar pistes, però una prova d’usabilitat, user testing, seria definitiu per estar tranquil.
(Source: web.orange.co.uk)
The easiest way to make empowerment occur is by letting employees own the successes or failures of their own projects. When employees feel ownership they become protective and invested in the activities they feel are “theirs.”
En resultats comercials de Google ja no hi ha espai per posicions naturals, tot és Adwords, Shopping i Related searches
“Always deliver more than expected.” — Larry Page